Cancellation and Refund Policy

At Merrygofly, we understand that plans can change, and sometimes you may need to cancel or modify your flight booking. Below is our cancellation and refund policy to help you understand your options in such situations:

1. Cancellation Fees:

• Cancellation fees may apply depending on the airline's policies and the type of fare you have purchased.
• Some fares may be non-refundable, while others may allow for cancellations with a penalty fee.
• The amount of the cancellation fee will vary depending on factors such as the fare rules, the time of cancellation, and the airline's policies.

2. Refund Eligibility:

• Refund eligibility depends on the fare type, the airline's policies, and the timing of the cancellation.
• In some cases, non-refundable fares may not be eligible for a refund, or only a partial refund may be provided.
• Refunds are typically processed back to the original form of payment used for the booking.

3. How to Cancel a Booking:

• To cancel your flight booking, you can log in to your account on our website and navigate to your booking details.
• Alternatively, you can contact our customer support team for assistance with canceling your booking.

4. How Refunds Are Processed:

• Refunds are typically processed within a certain timeframe after the cancellation request is submitted.
• It may take several business days for the refunded amount to reflect in your account, depending on the processing time of your financial institution.

5. Exceptions and Special Circumstances:

• In cases of flight cancellations or schedule changes initiated by the airline, different policies and procedures may apply.
• If your flight is canceled by the airline, you may be entitled to a full refund or alternative travel arrangements, depending on the circumstances.

6. Contact Us:

• If you have any questions or need assistance with canceling your booking or processing a refund, please don't hesitate to contact our customer support team. We're here to help!

Please Note: This cancellation and refund policy is subject to change and may be updated from time to time. We recommend reviewing this policy before making a booking to ensure you are aware of the most current terms and conditions.

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